I entered the correct URL Opens a new window The internal URL was listed but there was nothing for the external URL. I also went to Virtual Directories and checked the VD's for the OAB. I clicked the Browse button and selected the Offline Address Book that was listed there. Ok, so I went in to ECP under Servers, then Databases, Client settings and there was no Offline Address Book listed.
"! Task reported error (0x8004010F): "The operation failed. If I go in to Outlook, and try to force a download of the address book, I get the error: The GAL is 100% accurate in OWA and Outlook not running in cached mode. This is an Exchange 2013 On-premise, single server with the latest SP. It appears this problem has been around for a while as there are still some ex employees listed that haven't been here for a few months. (I created this user about two weeks ago.) I just noticed this as a new employee started today and staff members started asking me why he isn't listed in the GAL. Today I just realized the GAL has not been updating in user's Outlooks.
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